/ About

I made the product,
sold it, and watched
the regulars
stop coming in.

The founder, the principles, the way to get in touch.

For five years I worked in a chocolate shop — making the product in the back, stocking it, and standing at the counter with the people who came in for it.

The thing nobody tells you about that job is how often you say “sorry, we’re out.” And how often the person says “no worries, let me know when it’s back.” And how often that is the last time you see them.

It is never one dramatic loss. It is a few a month, forever. Someone asks to be told, you mean it when you say you will, and then a delivery lands on a Saturday during a rush and you don’t. They don’t complain — they quietly stop being a regular, and you don’t notice for a season.

That is the quiet problem every independent shop I love has: the regulars who used to come in every week slowly stop showing up. Not because they found somewhere better, but because nobody reminded them to come back.

You don't need another ad budget to fix that. You need a way to keep the door open with the people who already love your product. One short message. From you. To the customer who asked to be told when the thing they love is back on the shelf.

That's what this is. No agency. No spam. Just a quiet system that turns your existing regulars into a steady, personal stream of revenue — and gives you back the hours you'd otherwise be losing to social media.

Since then, that one message has grown into the brain behind the shop. Today Restock Notify watches your inventory, your customers, and your inbox, and drafts the work for you — a reorder grouped by vendor, a win-back note to a regular going quiet, the special-order follow-up that would've slipped. You approve what goes out. Nothing sends on its own until you've taught it to, and even then only inside the caps you set. Same promise — more hours back.

Austin
Founder · Restock Notify
How we think

The four rules.

Every product makes choices. Here are the four we keep coming back to. They show up in how the product behaves, not just in our marketing.

/01
No spam, ever.
How often a customer can hear from you →
One personal note from you beats a thousand blasts from a marketing platform. Every system default — cooldowns, frequency caps, the "did you already email this person?" check — exists to keep you from being the shop people unsubscribe from.
/02
Your name on it.
How to connect your address →
Your shop's name is on every email we send — never "via Restock Notify." Connect Gmail or your own mail server, which takes about two minutes, and it goes from your address too. Text messages are coming; until then every alert is an email.
/03
Your data is yours.
Exporting your data →
You own every byte of your customer database, your sales history, your message log. Export the whole thing whenever you want. We never sell it or broker it. To improve the product and our benchmarks we use only aggregated, de-identified data — never your customers' identities — and you can opt out of data sharing anytime in your settings.
/04
One operator can run this.
Built for the shop owner who's also the marketing director, the inventory manager, and the person sweeping the floor. Default flows are designed to take 15 minutes a day. If a feature requires a marketing team to use, we don't ship it.
How we build

Claims that cannot drift.

A marketing page is the easiest place in a company to be wrong, because nothing breaks when it is.

The numbers are generated, not typed.
Every figure and most of the sentences on this site are built from the code that enforces them, and a test changes that code and requires the page to move. It is not decoration: this page once said “a restock alert tells only as many people as there are units on the shelf.” The software has always invited two people per unit, on purpose, because not everyone comes. The sentence read perfectly and was false for weeks. It is generated now, so it cannot say that again without the build failing.
New pages ship hidden.
A page goes up unlisted first — no search engine, no link from anywhere, absent from the sitemap — until it has been read on the live site and deliberately published. Some of this site is sitting in that state right now. Publishing is its own change, so a page cannot drift into being public while nobody is looking.
Shipping is posted in public.
What goes out is written up on the changelog, dated, and stays there — no login, because it is for people who have not bought anything. It is a record of what shipped rather than a roadmap: nothing appears before it exists.
Boundaries

What this isn’t.

Worth saying plainly, because a tool that claims everything is telling you nothing.

Not a point of sale.
Nothing here rings up a sale or takes a card. It reads what your till already knows — Square, Shopify, QuickBooks or a CSV — and keeps its own count beside it.
Not payroll.
Hours, breaks and tips are tracked, and the approved pay period exports as a file your payroll provider reads. Nobody is paid from here — it mirrors the numbers rather than moving the money.
Not an ad agency.
There is no ad spend, no audience buying and no funnel. Every message goes to somebody who already gave you their name, usually standing in your shop.
Not a project.
No implementation phase, no onboarding call you have to survive, no consultant. Print a code, stick it on a shelf, and the first person who scans it is on the list.
Reach the founder

I read every email.

Direct line

The founder answers support.

Restock Notify is run by one person right now — me. If you have a question about the product, a feature request, a pricing edge case, or just want to talk about what you're trying to do with your shop, the fastest path is to email me directly. I read every message; I reply to most within a day.

[email protected] →
/ Start

Ready to try it?

Free for 7 days, then $79/mo. The founder answers every question along the way.