/ Pricing

Simple. Honest.

Start with a 7-day free trial. Cancel anytime.

Counter 7-day free trial
7-day free trial, then $79/mo. The customer-recovery core — alerts, messaging, and drafts waiting for your OK.
$79/mo
$66/moSave $158/yr
Billed $790 annually
  • Customer database with segments (Champion, Loyal, At-Risk, Lost)
  • Restock alerts + lapsed-customer winback
  • The staff side included: schedule, timeclock, tasks and the portal
  • 750 SMS/monthsoon
  • ATLAS AI assistant — $15/mo add-on
  • Drip sequences + automation rules
  • Connect your POS or online store — or start from a CSV
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Whole Shop
Everything in Counter, plus unlimited manager logins, ATLAS included, and priority support.
$199/mo
$166/moSave $398/yr
Billed $1990 annually
  • Everything in Counter
  • 2,500 SMS/monthsoon
  • ATLAS AI assistant included · $25/mo AI budget
  • The whole team: schedule, tasks, timeclock and the staff portal — staff logins are never charged
  • Priority email support + quarterly business review
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✦
ATLAS AI Assistant

Your shop's AI brain. Answers any question about customers, sales, and stock. Drafts emails. Remembers what you discussed last week. $15/mo on Counter, included on Whole Shop — with a monthly AI budget that scales with your tier.

Counter $15/mo add-on · $10 budget
Whole Shop included · $25 budget
Hit your budget? Buy $10 of AI credits for $15 — they roll over until used.

Cancel anytime · No long-term contracts · Email the founder with questions

Running multiple locations?

Chains, multi-shop owners, and franchises get a custom setup — multi-location dashboard, white-label branding, API access. Let's talk.

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How we compare

Built for the shop in the middle.

Most shops run on five or six subscriptions that do not talk to each other. This is the same work, in one place, at one price — and the list below says plainly where it stops.

What a shop usually buys separately What one subscription covers
A back-in-stock app, and a sign-up form tool to feed itusually online-only, and blind to the shelf A QR on the shelf, a notify-me box on your own site, or the cashier adding someone at the counter — and the alert fires however the stock comes back
An email marketing tool priced per contactthe bill grows with the list Campaigns, sequences and AI-drafted notes at a flat price, written from what the customer actually bought
A loyalty or stamp-card appanother card in the wallet A loyalty club QR, a welcome coupon, and stamp cards your staff can issue
A CRMkept up to date by hand Tiers from real spend, lapse detection against each customer's own rhythm, win-back offers with a ceiling you set, and notes that outlive the person who took them
An inventory or purchasing systemthe tier that does the back room is rarely the cheap one Purchase orders, line-by-line receiving, supplier invoices checked against the delivery, landed cost, quarantine, transfers, blind counts and vendor-grouped reorders
A scheduling, timeclock and staff-messaging appoften billed per employee Schedule, timeclock, timecards with disputes, tasks, team chat and the staff portal — staff logins are never charged
An early-pay or earned-wage-access vendorusually a fee, and often the staff member pays it Early pay on hours already worked, with no fee and no interest, funded by the shop and switched on by you
A training or how-to toolthe binder nobody opens How-tos, quizzes and checklists in the staff portal, on the phone already in their pocket
A review-request toolasking at the wrong moment Review requests by email, from the customer record
A reporting tool, and a general AI assistant beside itneither one knows your shop A dashboard and insights over your own data, and an assistant that answers from it
And what it does not cover
  • Text messages are not sending yet — every alert goes by email until they are.
  • Email leaves from our address with your shop's name on it until you connect Gmail or your own mail server.
  • No social posting and no ad management.
  • Payroll prep is not open to customers.
  • Support is one person — the founder.
  • No customer stories yet. Restock Notify is pre-launch, and the shops it is built with are still arriving.
Common questions

Things shop owners actually ask.

How is this different from an email marketing platform?
Blast tools are good at what they are for: newsletters, promo announcements, the same message to your whole list.

Restock Notify is designed for the opposite move: one personal note to the right customer at the right moment. Restock alerts when a product comes back, winback notes to lapsed regulars, seasonal nudges to people who shopped that holiday last year. The system surfaces who, drafts what, and lets you send it from your own email with one click. That is not what a blast tool is built for, and bending one into the shape of it costs hours every week.
What if my shop isn't on one of your integrations?
You can start with a CSV import. Any spreadsheet with at least name and email gets you up and running. We handle duplicates, normalize phone numbers, score tiers from purchase history if you have it.

Square, QuickBooks Online and Squarespace connect directly. Shopify is built and coming as soon as the connection is switched on. If your system is not one of those, the CSV path is fully production-grade — it is how most shops without an online store start.
Can I cancel any time?
Yes. Cancel from Account → Billing. You keep access through the end of the current paid period; we don't pro-rate refunds. After the period ends your shop drops to a read-only account — your data stays put, alerts pause, and you can re-upgrade later without re-importing anything.

No long-term contracts on Counter or Whole Shop. Multi-location customers sign a one-year agreement that includes the dedicated CSM and SLA terms.
How long does it take to set up?
About ten minutes for the basic flow. Connect Shopify or Squarespace (or import a CSV), mark one product as restocked, review the auto-drafted alert, send. That's the minimum viable first send.

Most shops then spend their first hour exploring the lapsed-customer winback page, setting up their reorder points, and writing one custom drip sequence. After that the system runs in the background — you spend ~15 minutes a day reviewing drafts and clicking send.
Is my data safe? Who owns it?
You own it. 100%. Your customer data, your sales history, your messages — all yours. We're the keeper, not the owner.

We never sell data to advertising networks. We never use it to target your customers with anything not authorized by you. If you ever leave, you can export everything from Account → Data export — a complete ZIP with CSVs and JSON of every record we hold. Deletion requests are honored within 30 days.

Full details in the Privacy Policy and Terms of Service.
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