/ Customer-recovery engine for independent retail

Bring them
back.

Turn lapsed regulars, fresh restocks, and quiet inboxes into a steady, personal stream of revenue — from people who already know your shop. One operator. Ten minutes. Live today.

7-day free trial · then $79/mo · cancel anytime
4a month Most we'll message a customer
$100k–$2M Shops this size
1operator No team. No spam.
Example · Restock alert
✓ Sent by email · your shop's name on it · she asked to be told

Coming Text alerts are on the way. Until then every alert goes by email — from your own address once you connect it.

What you can count on Pre-launch security audit · documented First 10 independent shops · 2026
"
You don't need
another ad budget.
You need to talk
to the people
already buying.
No agency No spamYour shop’s name on itNo long-term contract
/ The math you're already losing

Every stockout is a customer
walking somewhere else.

$1.2T
Lost globally to out-of-stocks every year.
IHL Group · 2024
31%
Of shoppers buy from a competitor — on the same trip — when they hit a stockout.
Gruen, Corsten & Bharadwaj · HBR 2004
5–7×
More expensive to acquire a new customer than to keep one you already have.
Bain & Co. / HBR
+95%
Profit lift from just a 5% bump in customer retention — left on the floor every month you don't follow up.
Reichheld · The Loyalty Effect, 1996

You already paid to find these people. You already earned their trust.
The only thing standing between you and the next sale is a note.

/ Run my numbers

What this is worth to your shop.

On deliberately conservative numbers, the low end of published benchmarks. Your real recovery shows on your dashboard within 30 days.

Counter · $79/mo Example · a 500-customer shop
Pays for itself at 13 customers/year On this shop's average sale, 13 recovered customers a year covers the plan. The conservative model brings back about 23.
Recovered, net of the plan +$740/yr
Whole Shop · $199/mo Example · a 2,000-customer shop
Pays for itself at 27 customers/year On this shop's average sale, 27 recovered customers a year covers the plan. The conservative model brings back about 66.
Recovered, net of the plan +$3,552/yr
Run your shop's numbers →
/ Dashboard

Know the numbers.

Revenue, top sellers, things to restock. One screen. No spreadsheets.

  • Weekly revenue, orders and average ticket — at a glance.
  • Profit and margin too, once your product costs are in.
  • Things to restock surfaces before you sell out.
  • Drifting regulars get flagged before they're gone.
This week · Owner view
Revenue
$12,480
↑ 22%
Profit
$4,710
↑ 18%
Orders
86
↑ 9%
Avg ticket
$145
↓ 3%
/ Customers

Remember everyone.

Tier-ranked from your best buyers to your newest. Drifting regulars surfaced before they're gone.

  • Gold / Silver / Bronze tiers based on real revenue.
  • Lapse detection: surfaces customers slipping toward goodbye.
  • Notes that stay with the customer, not in your head.
Top buyers · last 90 days
JS
Jerry Smith
14 orders · $2,340
Gold
ML
Maria Lopez
11 orders · $1,890
Gold
JC
James Carter
7 orders · $940
Silver
AR
Ana Reyes
5 orders · drifting
Silver
DT
Derrick Tan
2 orders · $180
Bronze
/ Inventory

Never sell out quietly.

A favorite comes back in — the right buyers get a note. Not your whole list.

  • Stock alerts triggered by your actual sales history.
  • The alert goes to the people who asked for that item — not to everyone who once bought one.
  • Anyone you didn't have stock for keeps their place, and hears on the next delivery.
  • Past buyers and regulars get a suggested note instead, which you read before it goes.
Stock · needs attention
Hazelnut Truffle3 left
Sea Salt Truffle5 left
Dark Chocolate22 left
Caramel Bonbon34 left
Lavender Mint41 left
/ The back room

Everything that happens between “order it” and “sell it.”

Most systems stop at the purchase order. Yours doesn’t.

You ordered ten cases. Eight arrived.

Receive what actually came, line by line. The order stays open for the other two instead of quietly closing.

The invoice says $412. You paid $380.

Record what the supplier billed and it gets checked against what turned up — before you pay it, not after.

The freight was $60.

Spread it across the delivery and every unit carries its share, so your margin is the real one and not the sticker one. (Landed cost, if you’ve met the term before.)

Two cases came in wet.

Hold them. They stay in your count — you own them — but nothing can sell them, and no waiting customer gets told they’re back.

A pallet is going to your other store.

It stays in your total, marked in transit and sellable from neither end, until someone confirms it arrived.

The shelf says twelve. The system says fifteen.

Count it blind — whoever counts never sees the number they’re supposed to find, so you get the truth instead of a confirmation.

None of this needs a second system, and none of it needs an accountant.

/ Comms

A note that sounds like you.

Personal, drafted from real history. Signed by your shop — not a marketing platform.

  • Drafted from the customer's actual purchase history.
  • Your shop's name on every message — and your own address once you connect your email.
  • The automations stop at four notes to one person in thirty days, and you can set that lower.
  • When you write one yourself we show you who has already had their four — then it is your call.
Draft · restock alert
/ ATLAS · live today

A brain that knows your shop.

Ask ATLAS is live now — $15/mo on Counter, included on Whole Shop

Ask it anything about your customers, sales and stock and it answers from your live data — today. What comes next is the part that does the work for you: a reorder grouped by vendor, a win-back note to a regular going quiet, the follow-up on a special order gone cold. Every morning, the few things that actually need you.

Observe
It will watch and report.
Read-only. ATLAS surfaces what it sees and touches nothing.
Draft
It will prepare, you approve.
The work arrives written and waiting. One tap to send — nothing leaves without you.
Auto
It will act — once it's earned it.
An agent only reaches Auto after its drafts have earned your approval enough times to trust. Then it works inside the caps you set.

You'll hold the rope. Agents will start in Draft, never Auto. Even once trusted, every agent is held to a handful of actions a day and a dollar ceiling you choose — and every move it makes on its own shows up as a line you can see and undo.

ATLAS · overnight · preview
✓
Supply agent drafted a reorder across 6 vendorsLead-time aware · waiting for your OK
✓
Customer agent flagged 3 regulars going quietLast seen 40+ days · win-back notes drafted
✦
Outreach agent wrote a restock note for Hazelnut Truffle buyersNeeds your eye · sends from your address
✓
Marketing agent drafted today's post in your voiceAuto-posts only when you say so
4Drafted
1Needs your eye
~40minSaved this morning
From the founder

Why this exists.

I built this because every great independent shop I love has the same quiet problem: the regulars who used to come in every week slowly stop showing up. Not because they found somewhere better — because nobody reminded them to come back.

You don't need another ad budget to fix that. You need a way to keep the door open with the people who already love your product. One short message. From you. To the customer who asked to hear when the thing they love is back on the shelf.

That's what this is.

Austin
Founder · Restock Notify

Read the full story →

/ Pilot cohort

Built with shop owners,
not for them.

/ Start

Your regulars are waiting.

Free for 7 days, then $79/mo for Counter — or $199/mo for Whole Shop, with unlimited manager logins. The founder answers every question along the way.