Data Deletion Instructions

Last updated: June 12, 2026

Restock Notify gives every shop owner full control over the data we hold — including any data pulled in from connected social-media accounts (such as Instagram or Facebook messages and comments). This page explains how to delete that data.

What data this covers

• Your account data — your business profile, customers, products, messages, and settings.
• Connected social-platform data — when you connect an Instagram or Facebook account, Restock Notify receives the direct messages and comments your customers send to that account, and shows them in your Notifications. We store a short preview of each message so you can act on it.

How to delete your data

Option 1 — Disconnect a social account

To delete only the data pulled from a connected Instagram or Facebook account, disconnect it:

1. Sign in to Restock Notify and open Social Hub → Integrations.
2. Find the connected account and choose Disconnect.

Disconnecting stops all future data collection from that account and deletes the stored messages and comments associated with it within 30 days.

You can also revoke Restock Notify's access from Instagram or Facebook directly: Instagram → Settings → Apps and websites → Active → Remove, or Facebook → Settings → Business Integrations → Remove.

Option 2 — Delete your entire account

To delete your whole Restock Notify account and all associated data:

1. Email [email protected] from the address on your account with the subject line "Delete my account."
2. We will confirm your identity and permanently delete your account, customers, messages, and all connected-platform data within 30 days.

Questions

If you have any questions about data deletion, contact [email protected] and we will respond within 5 business days.